SHIPPING POLICY
Delivery Time : Processing Time+Shipping Time
Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.
For example, if you order a brush set, it will need 3-5 business days of processing time and then 10-15 business days of shipping time if you select standard shipping. Therefore, you can expect to receive it in 13-20 business days.
Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.
Note for taxes:
For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.
We are excited to offer free international shipping for most destinations of the world. Usually takes about 15 working days If you have any further questions, please Contact Us
*Please note that Shipping time is estimated and commences from the date of shipping, rather than the date of order.
We are not responsible for late shipments due to invalid address, customs clearance procedures, inclement weather, holidays, natural disasters or carrier delays.
Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.
Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during high-volume periods.
In case of any question and unexpected delay you can always contact with our customer service.
If you don’t receive the parcel within this period, please Contact Us
Tel(Whatsapp): +86 18172809592
Email: hearty@artgoldenmaple.com
Company address: No.169, Guoguang Ave, Lidu town, Jinxian county, Nanchang city, Jiangxi province, China